Guidelines
Content guidelines
Writing for Binds products with Stance: voice and tone, sentence case, verb-first buttons, helpful errors, empty states, numbers and dates.
Voice
Clear, calm and specific. Binds products handle contracts, signatures and organisations; the tone is that of a trusted professional, never cute.
Rules
- Sentence case everywhere: “Create template”, not “Create Template”.
- Lead with the verb on buttons: “Deploy signature”, “Invite member”.
- Name the object in confirmations: “Delete ‘Sales team’ template?”
- Errors explain and resolve: “That email is already in your organisation. Use a different address or edit the existing user.”
- Empty states invite action: say what will appear here and how to create the first item.
- Use British English spelling across Binds products (organisation, colour, licence as a noun).
Numbers, dates and times
- Format with
Intlusing the user’s locale. Show relative times (“3 min ago”) with the absolute time on hover or in a tooltip. - Use tabular figures in tables and stat cards so values align.